This statement applies to Sigwich’s information collection and use policies with respect to use of the Sites and Service located at www.sigwich.com and www.mysigwich.com. By using these Sites or the Service you consent to the data practices described in this Statement.
We do not request nor collect any personal information from Users who simply visit the Site.
Customer support forms
Sigwich may post from time to time customer support forms. These forms may ask for personally and non-personally identifiable information including but not limited to license registration information, purchase information and a valid email address. This information will be used solely for the purpose of providing efficient customer support.
Sigwich may post from time to time a newsletter subscribe/unsubscribe forms. These forms may ask for a valid email address. This information will be used solely for the purpose of subscription to or unsubscription from the Sigwich newsletter list.
Sigwich currently contracts with several online partners to help manage and optimize its Internet business and communications. Sigwich uses the services of a marketing company to help it measure the effectiveness of its advertising and how visitors use this Site. To do this, Sigwich use Web beacons and cookies provided by Sigwich’s marketing company on the Site. The type of information Sigwich collects includes the pages visited, the product codes and prices that visitors purchase and coupons that were used during purchase. By supplementing Sigwich’s records, this information helps Sigwich learn things like what pages are most attractive to visitors of the Site, which of Sigwich’s products most interest its customers, and what kinds of offers our customers like to see. Although Sigwich’s marketing company manages the information coming from the Site on behalf of Sigwich, Sigwich control how that data may and may not be used.
An Internet Protocol address is a number that’s automatically assigned to a computer when using the Internet. Web servers can automatically identify individual computers by their IP address. Sigwich may collect IP addresses for the following but not limited to:
Facilitate system administration;
Diagnose system problems;
Report aggregate User information; and
Avoid hacking attacks on the Sigwich server.
OTHER WEB SITES; LINKS
The Site may contain links to other Web sites. Sigwich is not responsible for the privacy practices or the content of such Web sites.
The Site also links to 3rd party e-commerce solutions that collect the purchaser’s name, email address, mailing address, credit card number, and expiration date when ordering licenses to Sigwich products. This allows them to process and fulfill orders and provide notification of the order status.
Definitions of Terms: “Personally Identifiable” – means a persons first and last name; “Non-Personally Identifiable” – any information that is not a persons first and last name.
The Service allows Users to create and send personalized email signatures (“Signatures”) to Users of the Service as well as non-Users. To get started, a User must first download the Software that will enable use the Service. Prior to downloading the Software, Users will be asked to provide certain required and optional information.
OUR USE OF THE INFORMATION YOU PROVIDE
Sigwich will only use information provided in a Registration Form to provide Users with important information about the Service (such as upgrades, modifications, etc.) and to announce new products and services available to Users. Except as necessary to perform the functions of the Service, Sigwich will not share, sell or lease any personally identifiable information or email address of any User to any third party for any secondary purposes without that User’s permission.
Non- Personally Identifiable Information
Sigwich will use certain non-personally identifiable information provide by Users for the following purposes including without limitation:
To create aggregate, non-personal, demographic reports about the Users of the Service.
Provide Users with certain content that may of interest to that User based on the information the User provides.
GENERAL USAGE PATTERNS
Sigwich may gather information related generally to Users’ use of the Software, Service, and Site including without limitation:
What elements of the Service are most often used;
Which software plug-ins are downloaded;
How many times plug-ins are downloaded.
This information, which will only be collected and maintained in aggregate form, will be used to, among other things:
Provide Sigwich with a better understanding of how Users use the Service and the various features thereof;
Help Sigwich to create and provide new services and offerings to Users; and
Conduct and publish aggregate, anonymous, market research results.
Sigwich may collect settings, technical and other information from Users’ computers, such as a computer’s operating system, Sigwich and browser versions used, connectivity, various communication parameters and other information related to the operation and interaction of the Software, subject to the provisions herein.
CONSENT TO PROCESSING
Users, including without limitation, Users in the European Union, fully understand and unambiguously consent to the collection and processing of their personally identifiable and non-personally identifiable information, in the United States.
LEGAL DISCLOSURE OF INFORMATION
Notwithstanding anything to the contrary in this Agreement, Sigwich shall, pursuant to valid legal process such as a search warrant, subpoena or court order, allow access to all available and relevant information, including Users’ IP addresses, in order to comply with such valid legal process and to otherwise protect Sigwich’s rights and property. If warranted, Sigwich may also allow access to this information in special emergencies where physical safety is at risk.
While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your personally identifiable information.
OTHER WEB SITES; LINKS
The Service may contain links to other Web sites. Sigwich is not responsible for the privacy practices or the content of such Web sites.
CHOICE; OPT OUT
Our Site provides Users the opportunity to opt-out of receiving certain communications from us. If you do not want to receive communications from us, please contact our customer service center at www.sigwich.com/support/ .
CHANGES TO THIS STATEMENT
Sigwich will occasionally update this Privacy Statement. When we do, we will also revise the “Effective Date” of the Privacy Statement. For material changes to this Statement, Sigwich will notify you by placing prominent notice on the Web site. We encourage you to periodically review this Privacy Statement to be informed of how Sigwich is helping to protect your information.
Effective Date: June 10, 2011